Has your organization delivered Wow today?  Have you exceeded the expectations of your clients, your volunteers, or your donors?  Have you done something remarkable?  Tony Hsieh and the team at Zappos have given us a marvelous insight to how they do this everyday with the best selling book Delivering Happiness.
Foundational to their approach are the 10 Core Values. Take some time on your own to dive into them, but today I wanted to touch on #1: Deliver Wow Through Service.

Is your nonprofit looking for personalized instruction for WordPress?  Learn how to use WordPress in a safe intimate setting at Indy Media School.  Learn more about the course here.
Indy Media School offers small class sizes for more personal attention. Learn from the same team that brings you Blue Trolley Press!

Check out this post over at the Donor Power Blog, written by Stephen Ferrando.  It raises some interesting questions about the sustainability of the 1.5 million charities in the United States.
The pot of charitable dollars that the U.S. population is willing to contribute annually is rapidly approaching its threshold, which means that either charities need to redefine what a successful year means – where growth from one year to the next might not be possible – or larger organizations may need to begin to consider acquiring or absorbing smaller organizations …

Child Bankrupts Make-A-Wish Foundation With Wish For Unlimited Wishes
Happy April Fools Day!

A recent study of mobile giving during the Haiti crisis shows how effective “text to donate” campaigns can be. Convio, Edge Research, and Sea Change Strategies collaborated on the project and it is available to download in pdf format.