Has your organization delivered Wow today?  Have you exceeded the expectations of your clients, your volunteers, or your donors?  Have you done something remarkable?  Tony Hsieh and the team at Zappos have given us a marvelous insight to how they do this everyday with the best selling book Delivering Happiness.
Foundational to their approach are the 10 Core Values. Take some time on your own to dive into them, but today I wanted to touch on #1: Deliver Wow Through Service.